Managed Print Services Case Studies

Case Studies and
Testimonials

Learn strategies for success from leading organizations

Education Case Studies
Bellevue College - Preview (PDF) Will open in a new window
Bellevue College
Bellevue College, near Seattle, uses HP MPS to manage and maintain over 500 on-campus MFPs to improve user productivity, leverage its IT staff, and gain cost savings.
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Boise State University - Preview (PDF) Will open in a new window
Boise State University
When Boise State University College of Business and Economics (COBE) moved into a new state-of-the-art building designed to foster creative thinking, learning and collaboration, it took advantage of the move to streamline print management with HP MPS.
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Palo Alto Unified School District - Preview (PDF) Will open in a new window
Palo Alto Unified School District
The district enabled flexible print policy with HP Managed Print Services (MPS), gaining clarity into device usage and costs as a basis for deployment decisions. The district improved service to students and staff through automatic supplies replenishment and elimination of unexpected repair and maintenance costs.
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Pasadena USD
TPasadena Unified School District (USD), in California , was dissatisfied with slow response times and user complaints with its non-HP managed printing. Pasadena USD changed all that with a move to HP Managed Print Services (MPS).
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Rialto USD - Preview (PDF) Will open in a new window
Rialto USD
California’s Rialto Unified School District was burdened by aging, unreliable, and costly print devices and service under contract with another vendor. It turned to HP and was able to upgrade its printers on a one-month schedule and cut print costs by some 40% with HP MPS.
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Silver Valley Unified School District
The Silver Valley Unified School District (SVUSD) stretches across 3200 miles of rural land in California’s Mojave Desert. Efficient and reliable technology is a must, especially in this time of tight budgets and the heightened focus on state standards. That’s why SVUSD relies on HP MPS.
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Financial Services Case Studies
America First Federal Credit Union - Preview (PDF) Will open in a new window
America First Federal Credit Union
The Credit Union handles documents all day long-loan applications, mortgage forms, expense vouchers, accounting information and more. To maximize efficiency, they chose HP Managed Print Services (MPS) to help control costs, improve quality and optimize deployment.
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Fidelity IS
The software development arm of Fidelity IS Global (FIS) is in the business of developing innovative new software. A sidelined printer can wreak havoc with production schedules, accounting, and even customer service. To address service challenges, the team turned to HP MPS.
Read case study (592KB, PDF)
Mercury Insurance - Preview (PDF) Will open in a new window
Mercury Insurance
Mercury Insurance Group steamlines workflows, increases productivity and cuts costs with HP Managed Print Services.
Read case study (559KB, PDF)
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MetLife - Preview (PDF) Will open in a new window
MetLife
MetLife set substantial goals for its next phase of managed printing. It moved forward with HP MPS and added color capabilities and devices cost effectively with HP PageWide Technology. MetLife enhanced security with HP Access Control. Each improvement provided added features and benefits while streamlining operations and reducing costs.
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RBC Capital Markets - Preview (PDF) Will open in a new window
RBC Capital Markets
RBC Capital Markets cuts costs, improves productivity with HP Managed Print Services
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Healthcare Case Studies
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Baptist Health
Baptist Health, headquartered in Louisville, Kentucky, operates seven acute-care hospitals and more than 300 outlying facilities with some 2000 affiliated physicians. When printing-related security gained industry attention, Baptist Health turned to HP and is implementing HP Imaging and Printing Security Center to improve print security globally.
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Bio-Techne
Bio-Techne, which manufactures biomedical Quality Control solutions used to calibrate medical and lab equipment. Poor printer service and remanufactured toner cartridges led to excessive printer downtime and burdened the in-house support staff. The company moved to HP MPS to improve print quality and reliability.
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Houston Healthcare
Houston Healthcare is a non-profit healthcare system serving central Georgia. As is typical of large organizations, managing documents and print practices had become a low priority, resulting in an unmanaged print fleet with high print costs. Implementing HP MPS has reduced print costs.
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Humana, Inc. - Preview (PDF) Will open in a new window
Humana, Inc.
Learn how Humana boosted member satisfaction while saving millions in customer communication costs with HP Exstream which enables the high-volume production of customer friendly, informative and personalized documents that in turn boost member satisfaction, retention rates and referral rates at the lowest possible delivery cost.
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Merck
Taking its successful HP Managed Print Services solution worldwide, Merck creates a prescription for the future with print efficiency and environmental stewardship.
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St. Joseph's Hospital - Preview (PDF) Will open in a new window
St. Joseph's Hospital:
St. Joseph’s Healthcare System in New Jersey streamlines IT management, improves print services, and saves $120,000 a year in IT staffing costs alone with HP MPS.
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Manufacturing Case Studies
Autoliv - Preview (PDF) Will open in a new window
Autoliv
HP Managed Print Services helps auto supplier move toward optimizing business workflows while improving quality and cutting costs
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Clark Public Utilities
Clark Public Utilities provides electric service to 185,000 customers and water services to 31,000 homes and businesses in Clark County, Washington. It works to deliver excellent customer service and operate efficiently. The utility has experienced outstanding results with a new class of business-rugged, cost-efficient inkjet printer: the HP Officejet Enterprise Color MFP X585.
Read case study (617KB, PDF)
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Hochschild Mining
Hochschild Mining mines, processes and sells silver and gold and operates several large underground mines in Perú and Argentina. Hochschild relies on HP MPS to meet its demands for highly durable and reliable technology that can withstand the extreme elevations and rugged environment.
Read case study (653KB, PDF, English)
Read case study (479KB, PDF, Spanish)
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J.D. Byrider
A leading pre-owned auto sales and finance enterprise with franchise offices nationwide, J.D Byrider selected HP MPS to support growth and cost-effective color with HP Officejet Pro X printers.
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Kelly-Moore Paints
As a high-quality paint retailer, providing consistent, high-quality print services in all its locations was an ongoing challenge for the IT department—until it enlisted HP Managed Print Services.
Read case study (382KB, PDF)
L'Oréal - Preview (PDF) Will open in a new window
L'Oréal
When L’Oréal successfully managed the change to HP Managed Print Services, the world's leading cosmetics company established a change process to extend efficiency gains throughout Europe and beyond.
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Media and Entertainment Case Studies
DreamWorks - Preview (PDF) Will open in a new window
DreamWorks
When DreamWorks Animation SKG implemented a digital content management solution along with HP Managed Print Services, the world-renowned studio enhanced business growth by delivering the right information to the right people at the right time and more.
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Media General - Preview (PDF) Will open in a new window
Media General
When Media General decided to decentralize their print environment they turned to an HP MPS solution that now saves the company time and money, and simplifies print management at their stations across the country.
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The Walt Disney Company - Preview (PDF) Will open in a new window
The Walt Disney Company
The Walt Disney Company's "Green Standard" benefits from HP Managed Print Services and reduced energy consumption by more than 18%, reduced printed pages by 1.5 million per month through automated duplexing, and 100% recycling of toner cartridges through the HP Planet Partners recycling program.
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Other Case Studies
Davis & Gilbert - Preview (PDF) Will open in a new window
Davis & Gilbert
Davis & Gilbert LLP, a top New York City law firm for the marketing communications industry, turned to HP for MPS when its printing became a recurrent, nagging issue. With an HP MPS program, users are satisfied and cost savings grow each month.
Read case study (606KB, PDF)
ISS - Preview (PDF) Will open in a new window
ISS
ISS is one of the world’s largest facility services providers. To increase its own global business efficiency, ISS turned to the technology expertise of HP for HP MPS and standardized computer devices with HP EliteBooks. ISS has developed global standards and integrated pull printing for enhanced security.
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Environmental Case Studies
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Canadian Automobile Association South Central Ontario
Canadian Automobile Association South Central Ontario’s (CAASCO) provides effective, innovative, and accessible services to its members. With an eye to improving the user experience, better serving its customers and continuing its environmental strategies, CAASCO reviewed its printing options. Infolaser, a national HP Document Solutions Specialist, answered the challenges with an HP MPS solution.
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Colorado State University
Colorado State University, in Fort Collins, Colo., gives attention to environmental issues, including in its own operations. Through its strategic sourcing initiative, CSU has a 5% preference for items that are environmentally friendly. The school forms strategic relationships with companies like HP based in part on the ability to participate in initiatives like the HP Planet Partners recycling program.
Read case study (674KB, PDF)
DreamWorks - Preview (PDF) Will open in a new window
DreamWorks
When DreamWorks Animation SKG implemented a digital content management solution along with HP Managed Print Services, the world-renowned studio enhanced business growth by delivering the right information to the right people at the right time and more.
Learn more
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Hochschild Mining
Hochschild Mining mines, processes and sells silver and gold and operates several large underground mines in Perú and Argentina. Hochschild relies on HP MPS to meet its demands for highly durable and reliable technology that can withstand the extreme elevations and rugged environment.
Read case study (653KB, PDF, English)
L'Oréal - Preview (PDF) Will open in a new window
L'Oréal
When L’Oréal successfully managed the change to HP Managed Print Services, the world's leading cosmetics company established a change process to extend efficiency gains throughout Europe and beyond.
Learn more
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Merck
Taking its successful HP Managed Print Services solution worldwide, Merck creates a prescription for the future with print efficiency and environmental stewardship.
Read case study (679KB, PDF)
Learn more
Mercury Insurance - Preview (PDF) Will open in a new window
Mercury Insurance
Mercury Insurance Group steamlines workflows, increases productivity and cuts costs with HP Managed Print Services.
Read case study (559KB, PDF)
Learn more
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World Wildlife Fund
World Wildlife Fund (WWF) Canada is a leader in environmental protection and adopts comprehensive environmental goals. To reduce its own IT footprint and environmental impact, WWF-Canada collaborates with HP Canada, a recognized leader in both IT efficiency and environmental sustainability.
Read case study (561KB, PDF)
Public Sector Case Studies
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ABM Federal
ABM Federal, part of HP PartnerOne, provides business technology solutions to the U.S. government and worked with the EPA to increase efficiency and reduce waste with MPS.
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Micro K12
MicroK12 is a leading HP partner serving K12 schools. After years of offering schools printers, it now successfully provides HP MPS solutions.
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The California Department of Corrections and Rehabilitation
CDCR looked to HP MPS to help achieve power consumption reductions as well as streamline operations and cost for printing.
Read case study (643KB, PDF)